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Trust is a core value at Avatar Cognitive and Behavioral Center.
We provide patients with information to help them make informed decisions about their healthcare.
Here are some common questions and answers to guide you
Common questions
Neuropsychological and Psychological Evaluations
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The duration depends on the type of evaluation requested. Evaluations could last between two and six hours.
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Although psychologists and therapists are mental health practitioners, only psychologists are licensed to conduct neuropsychological and psychological evaluations. Often, psychometricians administer and score tests under the general supervision of the psychologist.
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It can take between 2–4 weeks. Rush services are available upon request and for an extra fee.
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ESA letters are not provided at Avatar Cognitive and Behavioral Center.
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Neuropsychological and psychological evaluations offered at Avatar Cognitive and Behavioral Center are provided via telehealth.
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Patients are responsible for attending each appointment. If they cannot keep the scheduled appointment, they should notify the provider or the office to cancel or reschedule forty-eight (48) hours before. Otherwise, the patient will be charged a fee of four hundred dollars ($400.00).
Therapy
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There are many reasons people go to therapy, including but not limited to the following: acculturative stress, adjustment to life transitions, affair recovery, anger management, anxiety, attention and concentration difficulties, autism, caregiver stress, chronic pain, cognitive difficulties, coping with physical disabilities and medical conditions, depression, divorce, domestic violence, emotional dysregulation, grief and bereavement, harassment, immigration stress, improving parenting skills, infertility or fertility issues, intimacy problems, maladaptive perfectionism, marital and family issues, sleep difficulties, social anxiety, smoking cessation, stress management, substance use problems, trauma, and weight management.
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Therapy is the interplay of art and science grounded in theory and scientific research. It facilitates the exploration of thoughts, emotions, and behaviors to develop self-awareness. In therapy, people explore healthier ways to understand and interact with themselves and others, learn effective coping skills and compensatory strategies for deficits, and process distressing life experiences. People evaluate their values in therapy and define action plans for a desired personal change.
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The relationship between a mental health provider and a patient is sacred; generally, what is discussed during therapy sessions remains confidential. However, specific legal and ethical limits to confidentiality must be discussed during the informed consent process.
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No, they don’t, as they are not licensed to prescribe medication.
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The duration of therapy varies from person to person as everyone’s situation is unique. Several factors influence the length of treatment, such as the patient’s challenges, motivation, objectives, and more. Treatment can range from a minimum of three months to as long as six to twelve months for long-term therapy. The progress of therapy goals is frequently monitored to assess treatment outcomes. After completing therapy, some patients may schedule booster sessions.
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Therapy is not a one-size-fits-all approach. There are various therapeutic approaches, including psychoanalysis and psychodynamic, behavioral, cognitive, humanistic, and integrative. Discussing the best therapeutic approach in your case with your provider is essential.
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Therapy sessions vary in their length. CPT codes, used to bill for medical services, categorize therapy as follows: 90832 (16-37 minutes), 90834 (38-52 minutes), and 90837 (53 or more minutes).
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Patients are responsible for attending each appointment. If they cannot keep the scheduled appointment, they must notify the provider or the office to cancel or reschedule forty-eight (48) hours before. Otherwise, the patient will be charged a fee of one hundred dollars ($100.00).
Rates and insurance
Clarity around costs is important to build trust between us!
Please note that all fees are due at the time of service unless agreed upon in advance
Our neuropsychological and psychological evaluation services are billed at a competitive rate of $250 per hour. The first therapy session (clinical interview) is priced at $220, with follow-up sessions available for $200 each. Couples and family therapy sessions are billed at $250, while group therapy sessions range from $80 to $120, depending on the specific group
We are committed to providing our clients with high-quality and cost-effective services that meet their unique needs
Good faith estimate notice
As per law, uninsured individuals (or private pay) have the right to a “Good Faith Estimate” explaining the total expected cost for medical services, including those provided by psychologists and counselors, before scheduling services. Individuals can dispute charges of at least $400 from what the “Good Faith Estimate” indicates. For further questions or information, visit www.cms.gov/nosurprises.
Accepted payments
We accept debit and credit cards (i.e., American Express, Discover, Mastercard, and Visa) as well as Health Saving Accounts (HAS) and Flexible Spending Accounts (FSA).
In network with:
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Aetna
Allied Benefits Systems – Aetna
AllSavers UHC
Blue Cross Blue Shield of Florida
Blue Cross Blue Shield of Massachusetts
Carelon Behavioral Health
Christian Brothers Services – Aetna
Cigna
Florida Blue
Health Plans Inc.
Health Scope – Aetna
Horizon Blue Cross and Blue Shield of New Jersey
Lucet
Medicare
Meritain
Nippon
Oscar
Oscar Health
Oxford Health Plans
Surest (Formely Bind)
Trustmark Health Benefits – Aetna
Trustmark Small Business Benefits – Aetna
UMR
United Healthcare Medicare Advantage
United Healthcare Shared Services
UnitedHealthCare
UnitedHealthCare Global
If the patient is enrolled in a different plan and receives “Out of Network” benefits, the patient could receive a monthly statement of services. The patient can submit the statement with a health insurance claim form to the insurance plan for reimbursement. The insurance carriers will process the claim like any other medical claim.
What to expect
At Avatar Cognitive and Behavioral Center, we aim to provide our patients with a smooth and predictable process for Neuropsychological and Psychological Evaluations and Therapy
Our goal is to help our patients feel comfortable and confident throughout their treatment
Neuropsychological and Psychological Evaluations
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A provider or an administrative team member will speak with the patient to discuss their mental health needs, answer initial questions, and determine whether the services are a good fit.
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Before scheduling can occur, the patient must complete their profile in the portal. This includes all required consent forms, demographic information, billing information, insurance details (if insurance will be used), and a valid payment method for copayments, deductibles, coinsurance, or any other financial responsibilities. Once the profile is completed and eligibility and benefits are verified, the initial appointment can be scheduled.
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Neuropsychological and psychological evaluations vary depending on the type of assessment requested. Some evaluations may be completed in a single extended session, while others require multiple appointments (often up to three visits). Typically, the first visit consists of a clinical interview, followed by one or more appointments dedicated to administering assessment tools. During the final visit, the provider reviews the results, discusses recommendations, and delivers the evaluation report if feasible.
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The number of sessions required varies by evaluation type and complexity. The provider will explain the process and notify the patient if additional visits are necessary. All follow-up appointments are often scheduled directly with the provider.
Therapy
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A provider or an administrative team member will speak with the patient to discuss their mental health needs, answer initial questions, and determine whether the services are a good fit.
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Before scheduling can occur, the patient must complete their profile in the portal. This includes all required consent forms, demographic information, billing information, insurance details (if insurance will be used), and a valid payment method for copayments, deductibles, coinsurance, or any other financial responsibilities. Once the profile is completed and eligibility and benefits are verified, the initial appointment can be scheduled.
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The initial session focuses on learning about the patient’s history and current concerns, identifying preliminary treatment goals, and determining the recommended frequency and duration of therapy. This session helps establish the therapeutic alliance and sets the foundation for the course of treatment.
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Therapy sessions are typically scheduled weekly or biweekly, depending on the patient’s needs and treatment plan. Scheduling is coordinated directly with the provider. Treatment duration varies and may be short-term (approximately three months) or longer-term (six months or more). Progress toward treatment goals is reviewed regularly. Once treatment is complete, some patients may schedule booster or maintenance sessions as needed.
Do you have questions?
Get in touch with us today via the contact form below, or by phone (call or text) or e-mail
Are you interested in embarking on a
journey towards self-actualization?
Look no further!
Avatar Cognitive and Behavioral Center offers holistic assessment and care, as well as evidence-based treatments provided by our team of expert psychologists and therapists
Our services include online Neuropsychological and Psychological Evaluations and Therapy tailored specifically for Women in Florida
